Tuesday, December 24, 2019

The Leadership of Walt Disney Essay - 2346 Words

Biographical Study The Leadership of Walt Disney Introduction This biographical study attempts to demonstrate the ways in which Walt Disney’s leadership influenced his followers through his method of leadership and the extent to which his followers influenced his leadership style. This will be demonstrated with reference to relevant leadership theories, whereby section I shall relate the leadership style of Walt Disney with reference to ‘Transformational Leadership’, and more specifically: ‘Idealised Influence’, ‘Inspirational Motivation’, ‘Intellectual Stimulation’ and ‘Individualised Consideration’. Section II considers ‘Path-Goal Theory’ and section III ‘Contingency Theory’. Section IV deals with ‘Team Leadership’ with reference to†¦show more content†¦Overall, through ‘Transformational Leadership’, Walt openly communicated his vision into the infrastructure of Disney and instilled values and a sense of purpose among his employees. With a wanted trust and respect for followers, he was able to encourage and challenge traditional methods to harness better, innovative ways to solutions (Flower 1991). Ruling by consensus, his consideration for the individual needs of his followers made him an ideal teacher and coach for his enterprise (Davis 2008). II. Path-Goal Theory Walt Disney saw change as a consequence of employee behaviour (Brownell, 2008). If a leader were to be effective, he or she must understand the needs of a member in an organisation. This also included an awareness of motives, personalities, skills, and abilities (See ‘Emotional Intelligence’ in Northouse 2010, p. 23; Brownell, 2008). Path-Goal Theory comprises the motivation of leaders toward subordinates in order that such needs are met and achievement of an organisation’s proposed goal is reached (Northhouse 2010). Walt Disney sustained subordinate involvement and interest through his leadership commitment to employees, as well as his dynamism and enthusiasm (Bryman 1993). After all, â€Å"Walt Disney’s greatest creation was not Fantasia, [n]or Snow White, but...his uncanny ability to make people happy† (Collins andShow MoreRelatedWalt Disney: Leadership Paper3548 Words   |  15 PagesIntroduction Leadership has many meanings, depending who you talk to. This paper will concentrate on leadership as the ability for one to influence others in reaching common goals (Northouse, 2013). The focus of this report is on Walt Disney, a man who demonstrated, both positive and negative leadership throughout his life. The leadership theories which will be focused on for this report include concept of power, trait approach, skills approach, style approach, and transformational leadership will beRead MoreThe Leadership Style of Walt Disney3476 Words   |  14 Pagesï » ¿The leadership style of Walt Disney 1. Introduction Walter Elias Disney (1901-1966) was the man who brought entertainment for the entire family into the homes of the people across the globe. He was both an entertainer and an entrepreneur, ensuring the long term success of his business and his entertainment efforts. Through today, Walt Disney remains a symbol of film making, creation and entertainment innovation. 2. Leadership situation At the age of 31, Walt Disney and his brotherRead MoreLeadership Skills And Organization Of Walt Disney969 Words   |  4 Pages WALT DISNEY LEADERSHIP AND STRATEGY SUBJECT NAME : MGMT20131 Organizational and Governance Leadership GROUP MEMBERS : SHAIK AZHARUDDIN(s0273889) GAYAM SESHI REDDY(s0280903) SAI KIRAN PALLIKONDA(s0278967) SIVAPRAVEEN SIVASANKAR(s0277212) LECTURER NAME :Read MoreWalt Disney s Leadership Qualities1412 Words   |  6 Pagescome. 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It begins with a vision and the leader embeds that vision into others through encouragement, enthusiasm and motivationRead MoreFamous Leadership of Walt Disney and Bill Gates1244 Words   |  5 Pagestwo most leaders who fit all these descriptions would be Walt Disney and Bill gates, even thought they have a lot in common, their leadership style was completely different. Walter Elias Disney also known as Walt Disney is known for his imagination that changed the world. He is an inspiring person who is known for never giving up and always dreaming. He created the well-known character Mickey Mouse and he was the founder of Walt Disney Corporation. Although of al the challenged in his life, heRead MoreWalt Disney-Leader Essay example1494 Words   |  6 PagesLeader-Walt Disney Walt Disney is the prolific creator and leader of The Walt Disney Company. Disney is most recognized for his gallant efforts which created the Disney empire, yet his leadership style is one that has melded into a company culture and a prescribed way of organizational leadership. Disney is a man of many words and accomplishments which has led the Disney organization to extensive success. Throughout his 43 year career in film and television, Disney was the personification ofRead MoreWalt Disney : The Monopoly Of Entertainment1177 Words   |  5 PagesFabos) The Walt Disney Company is one of the world’s largest media conglomerate’s which specializes in entertainment. The company overlooks, â€Å"the movie, TV, toys and theme parks business by owning six of the top ten franchises in the world.† (Disney: The Monopoly of Entertainment.) Through all of their services, The Walt Disney Company has impacted and continues to the impact the lives of both children and a dults. Walter Elias Disney and his brother Roy founded The Walt Disney Company onRead MoreWalter Elias Disney Had A Great Impact On American Television And Entertainment All Over The World Essay1138 Words   |  5 Pages Walter Elias Disney had a great impact on American television and entertainment all over the world. Walt Disney was born on December 5, 1901 just outside of Chicago, Illinois (â€Å"Walt Disney Biography†). Walt Disney moved to Missouri when he was five years old, where he began to develop a love for drawing (â€Å"Walt Disney’s Life†). When Disney was sixteen, he dropped out of school and was sent to France with the American Red Cross (Nix, Elizabeth). In 1919, Disney moved to Kansas City to become a newspaperRead MoreOrganizational Commitment and Communications Paper1151 Words   |  5 Pagesorganization is Walt Disney Company. In this paper the subject to discuss is how different leadership styles affect group communication, analyze dif ferent sources of power and the affects on group and organizational communication, identify the motivational theories effective within the culture of the company and the role of communication as an element of these theories, and the commitment of the workforce to the organization and their relationship to the organization’s communication. Walt Disney himself

Monday, December 16, 2019

The Evolution of Sales Models in the Indian Pharma Industry Free Essays

string(103) " for rural geographies and models, it was observed that nearly 80% responded has worked well for them\." The Evolution of Sales Models in the Indian Pharma Industry By AmArdeep Udeshi, engAgement mAnAger, ims ConsUlting groUp And mohit BAhri, ConsUltAnt, ims ConsUlting groUp Dear colleagues, We are proud to present to you the outcome of a unique initiative jointly undertaken by OPPI and IMS Consulting Group (IMSCG). As part of the OPPI Committee on Sales Force Excellence (SFE), a decision was taken last year to understand the prevailing practices and emerging trends with respect to Sale Forces, aimed at driving SFE across the Indian Pharma industry. As part of this study, OPPI and IMS Health undertook a survey amongst key senior management personnel, wherein information was captured related to sales force structures, the principle behind their set ups and the challenges faced therein. We will write a custom essay sample on The Evolution of Sales Models in the Indian Pharma Industry or any similar topic only for you Order Now Fourteen companies responded to this survey. What is presented here is a brief glimpse of the findings of this survey, within the context of changing sales models in the Indian pharma industry. Supporting this data are insights provided by IMS Consulting Group based on their expertise and knowledge of the industry and its changing dynamics along with inputs from other industry experts associated with OPPI. What this paper attempts to do is to showcase how sales models are being, and will continue to be, reinvented and redesigned across the Indian pharma market landscape in the years to come. We do hope you find this article and the subject as interesting as we found it to be while bringing this paper to you. Thank you, Tapan Ray Director General OPPI Ram Kalyana Country Principal, India IMS Consulting Group 2 the only ConstAnt is ChAnge itself The ever changing face of the Indian pharma industry and its ability to adapt innovatively has reinforced the fact that adaptation is the only way to survive. With every passing decade, a new commercial challenge has emerged; which in-turn has provided the industry with an opportunity to ride the waves to reach newer heights. An annual turnover of Rs 600 Bn with a CAGR in excess of 15% is a testimony to the fact that key players have emerged, winning over time. With time, newer and innovative commercial approaches have been adopted and implemented, thus demonstrating that the companies have adapted themselves to the fluidic nature of the Indian pharma market. As Fig. below indicates, following the announcement of a formal patent structure in 1995, Indian players started gearing up for the product patent regime. During this time, a transition from conservative sales models to ag- gressive and innovative sales models was observed. Companies geared up their RD efforts to meet the product patent criteria, and undertook an aggressive expansion in early 2000s from a gradual ramp up of portfolio and sales force in late 90s. So aggressive was the portfolio expansion, that the average number of new brands launch increased from nearly 700/year in the late 1990s to 2,500/year between 2000 and 2005. At the same time, companies expanded their sales forces aggressively in attempts to reach out to the geographical corners of the country, including rural markets in the late 2000s. In a bid to increase revenue further, innovators engaged in co-promotion of their patented products and out-licensing. At the same time, with limited options to expand portfolio and near saturation in the top cities in India, companies started adopting newer commercial models and sales force structures (like task forces, therapy experts, Key Account Manager structure, Contracted Sales Operations, etc. to more efficiently target the market. Figure 1: Changing Sales Dynamics in the Indian Pharma Industry Announcement of patent regime massive restructuring and scale up product patent implemented shrinking pipeline and rise of pharmerging markets †¢ Companies start gearing up for expansion †¢ sf and portfolio ramp up †¢ Avg new products launched/yr 650-700 †¢ started investments in rd †¢ rapid adoption of business unit structure †¢ expansion to extra-urban geographies †¢ emergence of newer sales model like taskforce, therapy experts †¢ Co-promotion/licensing agreements kicked in †¢ rise of organized retail vents likely to impact future sales models †¢health insurance †¢govt. adopting health security measures for certain sections of society †¢ gst regime †¢ Aggresive portfolio sales force expansion, 2,500 new products launched/yr †¢ gradual adoption of business unit structure †¢ mnCs entering india and also launching global portfolio 1995-2000 Source: IMS intelligence 2000-2005 2005-2010 †¢ emergence of new stakeholders, sales channels †¢ likely adoption of newer sales model like channel management, KAm, Cso, etc 2010 and beyond Future 3 Companies who aggressively ramped-up were able to (See Fig. below) shows that these initiatives have maintain their bottom line, thus indicating that these proved to be fruitful and provided healthy bottom strategies paid off. A Top-level financial assessment lines. Figure 2: Profitability trends – Key companies MNCs 40% 35% 30% 25% 20% 15% 10% 5% 0% 2006 2007 2008 2009 2010 40% 35% 30% Indian Companies operating profit % 25% 20% 15% 10% 5% 0% -5% -10% 2006 2007 2008 2009 2010 novartis Astra merck Abbott pfizer Aventis ranbaxy glenmark drl sun pharma CiplA % operating profit = operating profit/ operating income source: www. money. rediff. com However, in an ever changing market environment, the drive up efficiencies, be it through streamlining operasustainability of these models in terms of profitability tions, adapting their sales model to market realties, or needs to be carefully considered. Hence, it’s imperative enhancing efficacy of initiatives. for the industry to look within for the opportunities to As an industry executive says, â€Å"We moved from a Sales and Marketing structure to a Business Unit structure to bring more accountability, manage evolving business needs and use equity of organization for reaching to the middle of the accessible pyramid. We have also created a horizontal strategic excellence team across these BUs for process evaluation. † Another industry executive mentioned that adopting specialized field forces to promote super-specialty products, using a traditional field In a survey jointly undertaken by IMSCG and OPPI force to promote other less specialized products, and a CSO amongst leading companies related to sales practices (Contracted Sales Operations) model for rural geographies and models, it was observed that nearly 80% responded has worked well for them. You read "The Evolution of Sales Models in the Indian Pharma Industry" in category "Essay examples" Thus, the industry has seen an to having changed their sales model at least once in the adoption of multiple kinds of sales forces – an improvelast 5 years. Nearly 80% of the companies contacted ment over having a ‘traditional sales force only’ model. by IMS have already adopted multiple business unit models, with or without additional specific task forces; While most of the companies have adopted this Business with the number of business units ranging from 2 to Unit structure, a few pushed further ahead by adopting newer innovative promotional models like patient activa10, depending on portfolio width. ion teams, therapy specialists, or creating patient awareness through mass media. CUrrent sAles models The sales force continues to be the biggest promotional investment for pharma players. Industry has evolved around making most use of this resource and has adopted innovative commercial models, from sales and marketing structure to business unit structure to speci alized task forces, as per their needs – often proactively adapting existing sales models to market realities 4 As seen in Fig. below, while key determinants of the and target doctor specialty, a few companies have also sales force structure are therapy focus, portfolio width, aligned their models around geographies and profitability. Figure 3: therapy focus portfolio (number of brands) specialty focus nature of product (otC/hospital based) geography focus stage in lifecycle of the portfolio mix of different profibility brands realignment of brands due to merger/acquisition 0 2 4 5. 5 6 8 7. 2 6. 9 6. 9 6. 7 9. 2 8. 9 8. 7 10 A few of the models seen in the pharma industry (see Fig. 4 below) are: †¢ therApy foCUs promotion: Generally seen where a portfolio is specialized, therapy focused, and scripts are driven through chosen few doctors; generally in chronic segment. †¢ ChAnnel mAnAgement: Mostly in OTC /OTX business; mature products with wider portfolio width. †¢ hospitAl tAsKforCe: Exclusively to manage hospital business. †¢ speCiAlty driven sAles model: Applicable in scenarios where portfolio is built around 2 or 3 specialties. tAsK forCe: Generally adopted for niche products in urban areas, such as fertility clinics or for new launches where the focus is on select top rung physicians only. †¢ oUt-soUrCed sAles forCe: Generally used for expansion in extra-urban geographies or with companies for whom medico-marketing is secondary (such as OTC or Consumer Healthcare companies). Figure 4: Newer Sales Force Models adopted task-force institutional sales force Channel sales multiple BU sales force therapy focus specialty focus Acute vs chronic focus geography focus others Urban Geography Urban + lower town classes therapy experts rural superspecialty focus/ niche hospital focus distributor sales force otC rural sales force (owned / outsourced) multispecialty broad portfolio Portfolio non-exhaustive indicative overview of indian pharma sales models 5 Different companies have adopted different strategies, but the key reason cited for adapting these changes remains the same: to provide better customer focus and targeting, enhance efficiencies, facilitate expansion to newer business areas (both therapies and geographies), and increase accountability of the resources. One of the executives surveyed said, â€Å"We created multiple structures to expand coverage to new markets and therapy areas in line with growth expectation, support new launches, and strengthen key markets institutional sales. † For specialty products driven companies, task forces account for nearly 15% of the total sales force. Key determinants of adapting these models are therapy focus, width of product portfolio and target doctor specialties. Interestingly, responses of those companies having mature products tending to an OTX profile suggest that channel management has already made inroads into pharma sales, accounting for nearly 20% of sales forces, second only to traditional sales force. Geography also emerges as one of the key determinants of sales model adoption, which shows that companies are also looking at realigning their sales model around the varied need of various geographies. An industry executive contacted by OPPI-IMS said â€Å"A new BU was created in our company to tap the opportunity in the lower town classes. The BU contribution to the overall business is close to 20%. † Another executive said, â€Å"Emerging and untapped business in the Class 3 or 4 towns and rural sector will impact the future selling model,† thus Figure 5: Key benefits and challenges with various sales structures acknowledging the seriousness around rural consumers. MNCs like Novartis, Sanofi-Aventis, Pfizer are actively expanding to Tier IV cities and below, creating profitable business models around rural geographies. Extra-urban geographies require different sales models in addition to a different strategy in terms of portfolio, distribution, pricing and promotion. It has also been observed that many companies have adopted a multi-pronged commercial model to target specific needs of the various customer sets. One of the industry executives said, â€Å"We adopted multiple strategies, like divisionalization in different therapy segment to bring better focus on field implementation, creation of channel management to manage late life cycle brands, launch of an extra urban division to increase reach, and launch of super specialty division like Derma Cardio. Previous studies from IMSCG suggest that this is not an isolated case, but is now a common practice followed by both Indian and MNC players. No one model fits all. As seen in Fig. 5 below, different models have their share of benefits and challenges; innovative sales structures increase customer focus, but with additional investment. Hence, one needs to study financial feasibility of a adopting a new commercial model. While a few companies have started to reassess their selling model, many play ers still rely on traditional promotional channels, where doctor coverage, call frequency, and working ays still define the KPIs for the sales force. Benefits Account management Channel management hospital management task force structure Cso †¢ high Customer focus †¢ Customer management †¢ Wider reach and frecuency †¢ helpful in managing large portfolio †¢ high focus on potential hospitals †¢ high productivity for speciality business †¢ high impact and productivity †¢ service to focus customers †¢ geographically better reach †¢ flexibility in operation reduces managerial cost Challenges high investment †¢ delay in payments †¢ lower margins †¢ resource constraint for the wider reach †¢ price war †¢ formulary listing for new products †¢ scattered geography †¢ Cost of operation †¢ Compliance and quality of operations †¢ tough to coordinate and align Cso to parent company 6 A closer look at c urrent models show that these models, though they would have provided an edge to the players, have largely focused around single stakeholder, primarily doctors. A study by IMSCG shows that decision making power of other stakeholders, including patients, hospitals, payers, and insurance companies, has Figure 6: een on a steady rise in recent years. Rising influence of new stakeholders in deciding treatment pathway will force the market players to look at newer touch points with new stakeholders and hence the promotional channels. KPIs for the sales team need to evolve to include these new key stakeholders. International Scenario Media Promotion Influential Influential Indian Scenario Doctors Media Promotion Doctors Patient Groups Payors Consumers Distribution channels Distribution channels Existing Consumers Insurance Patient Groups New Weak Existing New Moreover, there are fundamental differences in stakeholder evolution between Western and Indian markets, which to an extent explains the difference between commercial models in the West and in India. While doctors are still the center of healthcare in India, the West has seen an emergence of consumers, payers, private insurance and patient groups as strong stakeholders in healthcare management. With Westernization of the Indian healthcare market, newer stakeholders are likely to gain more importance, and thus will be the need for newer ways and means of targeting them. Leading MNCs like Sanofi-Aventis, Roche, Lilly, MSD, and GSK have already started engaging newer stakeholders (patients) to maintain their leadership in the market. Awareness campaigns, as adopted by MSD for Gardasil or by GSK for its vaccine portfolio or by Sanofi-Aventis for its top end brands have helped route the patients to their products. Weak 7 emerging trends in the heAlthCAre system OPPI-IMSCG has identified six key trends in healthcare which are likely to influence the way pharma companies adopt their sales models in the next decade. These trends will see emergence of new stakeholders and promotional channels, that no company may afford to ignore, impacting future commercial models. These key trends are: 1. pAtients inCreAsingly BeComing strong stAKeholders: Increasing education, awareness, and income have prompted patients to actively seek a healthy life-style. Patients have emerged as stronger stakeholders in the overall treatment chain, commanding what they want, at the price they want, where they want and by whom. Demand for preventive treatment, rather than curative, is increasingly becoming prominent amongst patients. Vaccination is a case in study, where companies like GSK and MSD have targeted primarily the end-user to ramp up patient acquisition. Increasing use of health check-up packages, awareness creation through media promotion, and government initiatives in rural healthcare will only lead to further strengthening of patients as key stakeholders in the healthcare system. †¢ Engages patients by providing services at their home for products like Arava and Actonel †¢ engages patients by providing services †¢ Program is called as SPARSH Typical is called as spArsh †¢Ã¢â‚¬ ¢program services include †¢ Counseling †¢ Diagnostic tests t their home for products like Arava †¢ Typical services include and Actonel †¢ Counseling †¢ Delivery of starter kits †¢typical Insurance †¢ Medicalservices include †¢ Exercising equipments †¢ Counseling †¢ Physiotherapy sessions †¢ delivery starter kits †¢ Diagnostic Tests †¢ medica l insurance †¢ Personalized visit †¢ exercising equipments †¢ Emergency help †¢typical services include call center †¢ Query handling via †¢ Counseling †¢ diagnostic tests †¢ Patient doesn’t has to pay anything †¢ Query handling via call center extra †¢ patient doesn’t has to pay anything extra Doctors are reported about the status of the †¢ diagnostic tests patients †¢ personalized visit †¢ physiotherapy sessions †¢ doesn’t has to †¢ Patient emergency help pay anything extra †¢ doctors are reported about the status of the patients †¢ patient doesn’t has to pay anything extra MNCs have been actively engaging customers by providing disease management services to retail patients taking their products. Counseling, physiotherapy sessions, and diagnostic tests are all services being provided to patients. Patient reach programs will require different set ups and servicing teams with specific skill sets. A leading MNC vaccine player reaches out to their patients through an SMS reminder service. An industry executive mentioned use of call centers for chronic disease management as a possibility. Thus, implementation of patient engagement programs will require adoption of different sales and service models, and hence newer capabilities by market players 2. emergenCe of neW heAlthCAre delivery ChAnnels The hospital segment is strongly emerging in the Indian healthcare sector. Private and corporate hospitals have grown at a 15-20% on YOY basis, and the trend is expected to continue for the next 5 years as well. Penetration in Tier II cities and medical tourism will further boost growth of corporate hospitals. The upcoming increase in number of corporate hospitals will result in a structure where players will not only require a hospital sales force, but also the key account managers to handle relationships with wider set of stakeholders like purchase managers, administrative staff, and nursing staff. Most of the companies surveyed by IMS either already have a hospital division, or are planning to have one in next 2-3 years. 8 3. UptAKe of generiCs By government hospitAl seCtor Mandated prescribing of generics by government hospitals is expected to strongly impact the sales of branded drugs in the long run. Mandated generics prescription in the West has already led to emergence of new sales model aimed at generics promotion. Though IMSCG does not see this trend impacting India much in next 5 years, over next decade or so it will be interesting to see what new commercial models pharma players adopt. Pharma companies may also need to engage aggressively with government bodies like pricing authorities, or approval committees. . groWing otC seCtor Use of media in driving brand promotion and reaching out to masses has opened up a new avenue for Pharma players to grow beyond traditional channels. Revital, Gelusil, Liv 52, Volini, No Marks, Crocin are the classic case studies, where pharma players expanded their reach through newer promotional channels like media promotion or in-store branding. Because OTC implies r eaching out to patients and consumers without doctor intervention, it necessitates focusing attention on pharmacies directly, developing new distribution models, pricing and consumer targeting. Healthcare FMCG companies like GSKCH, Nestle and Britannia have a dedicated medical detailing field force meeting doctors and nutritionists to promote their brand too. Emergence of OTC is further expected to catch-up in next 5-10 years, with many more companies eyeing to acquire a broader patient base through multi-channel marketing. Hence, pharmacos need to adopt a different model for targeting customers 5. orgAnized retAil phArmACy ChAins Increasing spread of organized pharmacy chains like Apollo, Guardian and 98. 4, will make pharma players think about managing the growing power of newer distribution channels. According to industry estimates, organized retail pharmacy chains already account for nearly 5% of pharma sales in India, and their share is increasing year on year. These chains cannot be ignored any longer. Over a period of time, the role of organized players may evolve from mere distribution of drugs to managing patients’ health. Pharma companies may need to think about how to engage with these chains to deliver more and more services to their patients. With increasing share of sales, the demand for further discounting by these chains is not far away. Not only will these pharmacies demand price discounting, they will impact the way the supply chain is currently structured. With media promotion driving the customer pull, merchandising will take a bigger role in overall sales promotion at these pharmacies. Thus, the association between pharmacos and these chains needs to grow in a manner that both parties benefit from the inter-play. 6. rise of heAlth insUrAnCe Increasing penetration of health insurance will increase power of insurance companies to decide inclusion or exclusion of drugs in re-imbursement list. It is expected that the total population covered under health insurance will increase from 2. 3% in 2007 to 20% by 2015. The possibile emergence of a drug re-imbursement list by Indian insurance companies cannot be ruled out, which may eventually lead to dictating the business terms by insurance companies to pharma players. †¢Companies like ICICI Lombard are now eyeing to launch disease specific insurance covering cost of medications as well. One such policy, called Diabetes Care, is already in the market. 9 Including insurance companies as a key stakeholder in ers,† while another mentioned â€Å"Sales force will have to Pharma commercial model products will increasingly manage end customer connect besides marketing brands become crucial. to doctors†. Another executive feels patients will gain more importance in future, saying, â€Å"Most companies will Each of the above trends will impact the pharma sales have focused approach and work towards better customer model in their own way, paving the way for new com- service leading to patient benefit. OPPI-IMSCG feels mercial models in the pharmaceutical industry. Industry that as the momentum of evolution of these trends gather also seems to acknowledge these trends as one industry pace, so will the evolution of pharma commercial models executive stated, â€Å"Sales structures will evolve to manage in the next decade. With these changes, the industry has new channels like corporate hospitals or modern format witnessed an emerg ence of the concept of SFE – Sales retail. Government policies, payers and healthcare pro- Force Excellence. iders will influence the sales models of pharma play- are seriously looking to have a dedicated team for rural markets. Each of these models clearly points towards targeted approach to new stakeholders, though it’s too early to predict the nuances of each of the models. The role of existing resources will also evolve from †¢Ismycurrentsalesmodelsustainableinthefuture? mere touch points with customers to engaging final †¢Ismycurrentsalesmodeloptimalforfuturemarket consumers and managing the health of the patients. cenario? One industry executive points out, â€Å"Pharma sales †¢HowshouldIevolveandadapttothesechanges? structure will slowly move towards a more scientific dialogue between the sales force and the doctor. This Answers are not easy to come by, but a few compa- would require highly trained MRs with good ability nies will lead the way. Ac cording to the OPPI-IMSCG to engage doctors more effectively. † study, key players in the industry believe that adaptation of current sales model will be a must for survival. This question will be even more pertinent going forWith the emergence of innovative sales models like ward; especially keeping in mind how difficult it is getkey account management, hospital task force, channel ting to find good talent in the market and how to make management, therapy specialist, and media promotion, existing talent more effective and productive through it is clear where sales models are heading. Companies skill-set enhancement. AdApting neW CommerCiAl models Emerging trends in healthcare delivery will force the pharma players to re-think about their go-to-market strategy. Some key questions to ask are: Figure 7: yesterday sales representative roles fairly standardized reach and frequency paradigm share of voice sf main promotional channel molecular targeting individual incentives technology used by innovators sfe function infrequent empirical decision making today/tomorrow different roles: (KAm, relationships rep, sample dropper and power rep) relationship paradigm share of relationship mC2 = multi-client/multi-channel Atomistic targeting team incentives effective use of technology sfe function contributing to roi evidence-based decision making 0 The OPPI-IMSCG study predicts the gradual shift of the traditional approach of meeting the customer, to future approach of relationship building and engaging with customers. Much will change. â€Å"Managing the patients together† is perceived to be the key to success. Delinking the role of sales force from stockist management will help sales teams to focus exclusively on customers. Engaging multiple st akeholders through multi-channel promotion and touch-points will be the crucial. Segmenting the customers, from current Potential-Support Model to more evolved models like Behavioral Segmentation will provide the cutting edge to the players. e-detailing, e-seminars, e-doctor meetings, and online awareness campaigns will drive the patient flow to the healthcare system. Thus, KPIs for the sales forces may evolve as well. ing in-depth analytics so as to lead to scientific decision making; from coordinating sales force activities to managing ROI through informed decision making with an end objective of improving efficiencies of existing systems. As one executive said, â€Å"There will be a concerted focus on SFE. Analytics will take over an important role in deciding sales force size and predicting sales forecast. † Measures of success will shift from PRPM model to carry-over models, thus, each incremental sales rep being added to sales force will have its own justification. With eroding product differentiation the sales and marketing capabilities will be the key differentiator. The Indian pharma industry will need to develop sales force competency and elements of SFE will take the driving seat. The reward systems will incorporate balance of sales achievement Industry experts also predict that evolving and harvesting with equal emphasis in effort parameters. newer touch points with patients will be a key to success. Study of patient flows in healthcare is likely to gain Considering that the largest resource allocation in comimportance. Not only will patient flow study impact the panies takes place on sales teams, it becomes important sales model, it will also impact the portfolio choice for the that SFE as a function be evaluated ore seriously. In players. An industry executive pointed out,â€Å"Key Account order to institutionalize the discipline of SFE, companies Management will have increasing importance for MNCs will need to build capabilities for an enterprise-wide SFE with pipeline of patented products and strategic partner- setup which will be actively engaged in enabling investing initiative will also impact sales models. † ments into innovative and hybrid sal es models or demand generation models. To do this successfully and build a Within the last 5 to 6 years, companies have also created better business case for the same, companies will need a dedicated SFE function, with the purpose of improv- to closely examine how investments are channelized into ing the productivity of the sales forces. The role of SFE is each of the various initiatives – balancing financial rigour expected to evolve strongly over the next 5 years, involv- with overall implementability. Figure 8: Smaller field forces: removal of mirrored field forces Right sizing: each rep seeing 30-40 doctors more often Account based selling: managing groups of prescribers based on % effort and not reach frequency Key Account Mgt: relationship rep can call in specialized personnel as needed Prescriber Knowledge opportunity – Accessibility – responsiveness the sales model of Today Organizational Models therapy focused – team based – outsourcing specialist – Key Account mgt. new bonus and compensation models patient flow – local guidelines/Bodies influence to diagnose prescribe the sales model of The Future Portfolio Treatment Pathways Influence MNCs are expected to lead the change and that trend of micro-targeting has already begun. Companies like MSD, Sanofi-Aventis, and Roche have shown that value, and not cost, drives the healthcare choice. Januvia, (though much lesser than international price) is priced much higher and entered recently in the market, has already clocked sales of Rs 100 crs. Thus, its well said by a pharma executive: â€Å"The way of marketing differentiated products, depending on their life cycle stage, will be of utmost importance. Newer ways of promotion too will have to be considered. † 11 Conclusion Declining effectiveness of current sales models will only lead to emergence of newer approaches in pharma selling. Though the approaches will vary vastly from company to company, the trend has already started. Pharmaceutical players should seriously start evaluating their options and envisage how their sales models should evolve in the next 10 years to maintain their competitive edge. Where doesthefuturelie? IsKAMthesolution,orisittheCSO that will emerge? Willchannelmanagementgainmost importance? Towhatextentshouldmarketcoveragebe increased? How would one need to balance this with costeffectiveness? Theanswerswillemergeonlywiththe time, but with market maturing, patients actively seeking healthcare, and newer stakeholders emerging, another round of adaptation in pharma sales model is inevitable. No single business model may suffice in future. The future will belong to hybrid business models, with different structures co-existing together. We would like to acknowledge the contributions of the following OPPI – SFE Committee Members : Mr. Rajan Tejuja, Chairman, OPPI SFE Committee and President Executive Director, Johnson Johnson Ltd. Mr. Vinay Gokhale,Vice Chairman, OPPI SFE Committee and Sales Training Development Manager, Abbott India Ltd. Mr. Sekar Sabapathy, Member, OPPI SFE Committee and Senior Director – Cardiology Hospital BU, Aventis Pharma Ltd. (Group Sanofi Aventis). Mr. Biplab Chatterjee, Member, OPPI SFE Committee and Vice President – Sales, Solvay Pharma India Ltd. Mr. Partha Ghosh, Member, OPPI SFE Committee and Director, Commercial, Pfizer Ltd. Mr. Vivek Padgaonkar, Director, OPPI. ABoUt ims ConsUlting groUp: inflUenCing the fUtUre of gloBAl heAlth IMS Consulting Group (IMSCG) is the pre-eminent global life sciences consultancy. Distinguished by our sector and client focus, international reach, world-class methodologies and unrivaled talent, we provide clients with Powerful Insights that inform Smarter Decisions. Within IMSCG, we have a bold vision – To Influence the Future of Global Health! Who We Are: †¢500+specialistbest-in-classconsultants †¢AdvisingLifeScienceleadersoncriticalbusinessissueswithsingularfocus †¢Cadreofhealth/pharma-relatedbackgroundsandadvanceddegrees Where We Are: †¢Combiningglobalreachwithlocalmarketstrength †¢KeyhubsinLondon,NewYork,ShanghaiandTokyo †¢Localexpertsonthegroundinpharmergingmarkets-China,Brazil, India, Russia, Turkey, and more hoW We mAKe the differenCe: †¢Maximizingproductportfoliovalueineveryphaseofthe pharma lifecycle †¢Deeptherapy-areaandindustryexpertise †¢Passionforlifesciencesandcommitmenttoclients ms ConsUlting groUp IMS HEALTH INFORMATION CONSULTING SERVICES INDIA PVT. LTD. ICC Chambers, 4th Floor, Saki-Vihar Road, Powai, Mumbai – 400 072 India www. imsconsultinggroup. com 12 How to cite The Evolution of Sales Models in the Indian Pharma Industry, Essay examples

Sunday, December 8, 2019

Histopathology The Process of Microscopic Examination of Biological T

Question: What is the Histopathology? Explain the process of microscopic examination of biological tissue. Answer: Histopathology is the process of microscopic examination of biological tissue to observe the appearance of diseases cells and tissues in the body. It gives an idea about the pathophysiology of the illness. In the field of clinical medicine, it mainly refers to the monitoring of a biopsy and surgical specimen. The pathologist examines it after placing histological sections on glass slides. As histopathology provides detailed information of tissues microscopically, it has become a primary diagnostic tool in the laboratory. Histopathological examinations are closely linked to patient history, clinical examination, etc. to confirm the final diagnosis of disease. Histopathological examination is mainly done by special stain, IHC, ISH, etc. Histological examination is extremely useful in the clinical diagnosis and management of chronic diseases like cancer, AIDS, etc. Careful examination of histological specimen helps in the effective treatment of cancer. So its is crucial for the pathologist to be extremely cautious while collecting and handling such tissue samples. It is also necessary to preserve such samples so that it can be utilized for future studies too. They should also take care to preserve it in as lively manner as possible. Any negligence, in this case, will lead to uncertain and unspecified results (3). The specimen is examined in the laboratory through the various process starting with fixation of tissues on glass slides. The advantage of fixation is that it preserves the morphological structure of the tissue along with other organelles present on the surface and within the cells. These biological tissues can be further examined by techniques like IHC. Skin is magnificent structure to examine. It has the tendency to get damaged quickly because it is the first structure for the entry point in the body and first line of defence. That is why skin diseases cases are prevalent. There are about 3000 varieties of skin diseases. The disease related to cosmetic disfiguring lead to extreme discomfort, pain and disability. Most skin diseases are not life-threatening, but the burden of illness is high as it affects health status and lifestyle. An example of this kind of diseases is atopic eczema, vitiligo, psoriasis, etc. There are also certain skin diseases which have life-threatening consequences like skin cancers and malignant melanoma. This kind of diseases ultimately leads to mortality and so it has a great burden on patients and family members. The aim of this study is to observe anomalies within tissue section microscopically. The purpose is to understand the relation between diagnostic results and microscopic features of tissue (6). The report will support identified abnormalities by specialized staining techniques. The different staining methods are as follows: Tissues are monitored by examining H E section. The abnormal histological features seen through these sections are inflammation of tissues, multiplication of basaloid cells till the epidermis, lymphoid infiltration bands under the surface of the epidermis and tiny basoloid nest within the layers of the epidermis (5). Gram staining is a traditional method to detect the presence of gram positive or gram negative bacteria in smears. Gram stain is a microorganism stain that tells whether the bacteria are gram positive or gram negative. A gram positive bacteria is stained by crystal violet stain and gram-negative bacteria are stained by pink colour stain called Safranin. In our study gram, staining gave a negative result. GMS is the type of stain fungi and components like glycogen and mucin. These components of fungi are identified by the black color of the cell after the GMS staining. In our study, GMS staining gave negative results thereby confirming that fungal infection is not present (1). PAS or Periodic Acid-Schiff is the particular kind used in dermatopathology laboratory. It is the most frequently used special staining method. The positive stain in this process is identified by purplish-red or magenta colour. It is a useful stain to observe the presence of neutral mucoploysaccharide like glycogen. PAS stain helps in the identification of basement membrane material and thickness. Therefore in this study, PAS stain gives an idea about the abnormality of a base membrane of tissues. The defect in membrane leads to transfer of cells from epidermal layer to the dermal wall. In this study PAS stain gave positive results due to the presence of glycogen in tissue. Therefore, it is a good sign for the presence of glycogen in tumor cells (2). It is a unique stain used to characterize and differentiate different connective and soft tissue. Certain biological disorders like perivascular fibrosis, scar formation and lesions are diagnosed by use of Massons Trichome. In this study the stain coloured the epidermaly layer of smooth muscle with pink stain and the collagen was stained in blue colour. But the concentration of collagen in this particular tissue is very high. It implies that tissue is trying to recover from abnormality (4). CK5/6 is a type of antibody used in diagnostic surgical pathology. It distinctive characteristic is that it stains squamous carcinomas strongly. It is employed in the diagnosis of varieties of Squamous Carcinomas, Pagets disease and Epithelial Mesothelioma. CK5/6 stain showed reactivity in this study (7). Another test could be done like Perl's stain to prove hemosiderin pigment, Schmorl's stain to confirm the presence of melanin pigment, Ber-EP4 and BCL-2 test to identify basal cell carcinoma. After different types of staining test, it can be confirmed that the case is about superficial basal cells carcinomas (BCC). BCC is mostly prevalent in Australia. According to the latest survey, the rate of diagnosis of BCC is 1041 per 1 lakh men and 745 per 1 lakh women. It is common in both sexes with 52% lesions occurring on the head, 13% on the upper limb, 27% in the trunk and 8% in lower limbs (8). Conclusion It can be concluded that 60 years old aboriginal male patient is suffering from non-healing cancer on the side of his face. For histppathological examinations, skin bipsy has given a negative test for the presence of fungal infection. However after a series of another test, it was finally concluded that the patient has superficial basal cell carcinoma. Reference Bernhardt A, von Bomhard W, Antweiler E, Tintelnot K. Molecular identification of fungal pathogens in nodular skin lesions of cats. Medical mycology. 2015 Feb 1;53(2):132-44. Didelot X, Bowden R, Wilson DJ, Peto TE, Crook DW. Transforming clinical microbiology with bacterial genome sequencing. Nature Reviews Genetics. 2012 Sep 1;13(9):601-12. Elder DE, Elenitsas R, Rubin AI, Ioffreda M, Miller J, Miller OF. Atlas and Synopsis of Lever's Histopathology of the Skin. Lippincott Williams Wilkins; 2012 Sep 26. Herro R, Antunes RD, Aguilera AR, Tamada K, Croft M. The tumor necrosis factor superfamily molecule LIGHT promotes keratinocyte activity and skin fibrosis. Journal of Investigative Dermatology. 2015 Aug 1;135(8):2109-18. Pletneva MA, Andea A, Palanisamy N, Betz BL, Carskadon S, Wang M, Patel RM, Fullen DR, Harms PW. Clear cell melanoma: a cutaneous clear cell malignancy. Archives of Pathology and Laboratory Medicine. 2014 Oct;138(10):1328-36. Regezi, J.A., Sciubba, J.J. and Jordan, R.C., 2012.Oral pathology: clinical pathologic correlations. Elsevier Health Sciences. Reinstein E, Pariani M, Bannykh S, Rimoin DL, Schievink WI. Connective tissue spectrum abnormalities associated with spontaneous cerebrospinal fluid leaks: a prospective study. European Journal of Human Genetics. 2013 Apr 1;21(4):386-90. Reinau D, Surber C, Jick SS, Meier CR. Epidemiology of basal cell carcinoma in the United Kingdom: incidence, lifestyle factors, and comorbidities. British journal of cancer. 2014 Jul 1;111(1):203-6.

Saturday, November 30, 2019

One Hundred Years of Solitude Essay Example

One Hundred Years of Solitude Paper Solitude, whether it be perceived or real, individual or collective, physical or emotional, condemns a race to self-destruction. Time, repetition, magical realism, historical parallel, humor, and fate are all elements that contribute to the effects of e family saga mirrored through the Buendia family. The Buendia familys predisposition towards self-destruction and solitude is highlighted by the cycles of self-inflicted destruction and destitute in the novel One Hundred Years of Solitude. One Hundred Years of Solitude spans six generations, and in each generation the men of the Buendia line are named Jose Arcardio or Aureliano, and the women are named Ursula, Amarata,or Remedio.It is the history of the isolated town of Macondo, focu ng on the lives of the most prominent residents of the town, the Buendia family.Each Buendia has individual qualities and attributes that separate him from the others.Every person is an enigma to everyone else. One Hundred Years of Solitude is an a story w here the past, present, and future merge into one. The story of a family, as oppose to an individual, and their downfall result an entire generations downfall.A historical cycle is lived through a generat n of characters.Time is paralleled with Latin America, especially Colombia, a country whose 20th century history has been dominated by civil wars that are background for everything that Marquez writes.A time were a countries destruction was brought its very own people.(Harras, 149) Magic realism is the technique of transforming the fantastic into reality.A literary form in which odd eerie, and dreamlike tales are related as if events were common place.(Bloom, 6) Magic realism is portrayed through One Hundred Years of Solituwhile its ability to turn unbelievable to believable is demonstrated.Garcia exaggerates events to gain fantasy. We will write a custom essay sample on One Hundred Years of Solitude specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on One Hundred Years of Solitude specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on One Hundred Years of Solitude specifically for you FOR ONLY $16.38 $13.9/page Hire Writer

Tuesday, November 26, 2019

Impression Management (Dramaturgy) Essay Example

Impression Management (Dramaturgy) Essay Example Impression Management (Dramaturgy) Essay Impression Management (Dramaturgy) Essay Impression Management in Action Dramaturgy is a sociological perspective starting from symbolic interactionism, and commonly used in micro sociological accounts of social interaction in everyday life. In dramaturgical sociology it is argued that human actions are dependent upon time, place, and audience. In other words, to Erving Goffman, the pioneer of dramaturgal analysis, the self is a sense of who one is, a dramatic effect emerging from the immediate scene being presented. Goffman forms a theatrical metaphor in defining the method in which one human being presents itself to another based on cultural values, norms, and expectations. In this experiment, impression management awareness is what I’m striving for. By observing my own behavior in two different social situations and doing a comparative analysis, I will try to establish the importance of varied personalities. For my first social setting, I chose the amorous excursion with the girlfriend, Ana. It was a Sunday morning, one of those cool brisk autumn mornings. We began our day with the usual activity, food. Avidly, we made our to the nearest IHOP and indulged in a massive barrage of pancakes. While devouring our pancakes, I observed the character traits I exhibit while I’m with her. To begin, I noticed that flirting comes naturally, almost subconsciously, in our conversations. The occasional â€Å"How do you manage to stay so pretty? † or â€Å"Your beautiful just the way you are† is a particular happening that I notice the most. Also the antics we pull were together. Playful fighting, teasing each other, or basically trying to make each other laugh is something we both enact. I find myself playing the role of boyfriend and her of girlfriend; in the sense of the way we act. Our amative nature and affectionate body language, holding hands or caressing, is existent only when I’m with my girlfriend. For my second social setting, I chose the most homely, hearty and comfortable place imaginable, â€Å"La casa†. Being at home is truly, I believe, when you show your â€Å"true self† . Growing up with your siblings, cousins, or parents allows for the establishment of trust and security. Although not always the case, as dysfunctional families do exist, ideally we are raised and comforted in a household where being yourself instinctively arises. As for me, being raised by conservative Christian parents, I find myself acting more autonomously. Unrestrained, in a way I converse with my siblings or cousins. I would say things that I would never imagine saying to anybody else; a whole lot of profanity. Completely disregarding impressions, I find myself acting like the stereotypical man. Belching, belching from the other end and practicing unhygienic activities; one would say I‘m a typical guy. As for the conversations, its more of apathetic, jokingly, or blunt; depending on whom I’m taking to, parents or siblings. In all, there are substantial differences in our personalities in different social settings. When I’m with my girlfriend, I establish the role of boyfriend and act a certain way. Flirting, playful antics, and compassionate contact is something that would be considered taboo or deviance with anybody else. With the family, depending on whom I’m conversing with, apathy, bluntness, and crude humor is something that wouldn’t be appreciated on someone who does not know you that way. The paradox of what is your â€Å"true self† is something we ask ourselves daily, but in my opinion there is no true self, only the ability to adapt to social situations and maintain a consistent character traits.

Friday, November 22, 2019

Elision in Italian - Italian Elision

Elision in Italian - Italian Elision In Italian linguistics, elision is the omission of a unaccented final vowel before a word beginning with a vowel or the (since the letter â€Å"h† is silent). Normally, in spoken Italian, many elisions take place unconsciously, but only a portion of them are accepted forms in written Italian where they are marked with an apostrophe. A phenomenon similar to elision is called vocalic apocopation. It differs from elision, though, since an apostrophe is never used. The Spoken Elision and the Written Elision In theory, elisions are possible whenever two vowels are adjacent at the beginning or end of adjoining words- especially when those vowels are the same. In practice though, elisions have become less frequent in contemporary Italian, which is ironic since the so-called d eufonica has become increasingly common. Certain elisions seem automatic, like how â€Å"lamico - (male) friend† and â€Å"lamica - (female) friend† sound much better than â€Å"lo amico† and â€Å"la amica.† However, others may appear superfluous, like â€Å"una idea  » unidea.† And certain joined elisions result in awkward spellings with more apostrophes than necessary, like â€Å"dunaltra casa - of another home.† Here are the primary words that can be elided in Italian: Lo, la (as articles or pronouns), una and compounds, questo, questa, quello, quella Lalbero - TreeL’uomo - ManLho vista - I saw her / itUnantica via - an old streetNient’altro - Nothing elseNessunaltra- Nothing elseQuestorso - This bearQuestalunna - This student The preposition â€Å"di† and other grammatical morphemes ending in -i, like the pronouns mi, ti, si, vi Dandare - About goingDItalia - Of ItalyDell’altro - OtherD’accordo - Of agreement (e.g Sono d’accordo - I agree)D’oro - Of goldMha parlato - He talked to meMascolti? - Are you listening to me?Talzi presto? - Did you get up early?Savvià ² - He proceededSudirono - (They) were heardVilludono - They are deceiving you The preposition da is usually not elided, except in a few fixed phrases Daltronde - MoreoverD’altra parte - Somewhere elseDora in poi - From now on For ci and gli (and also as an article), there must be continuity with the usual spelling of the sounds: ci, ce, cia, cio, ciu; gli, glie, glia, glio, gliu. That is to say, ci is elided before e- or i-, while gli elides only before another i-. Accordingly cindicà ² la strada - he / she showed us the roadCà ¨ - there isc’era(no) - there was / there areCeravamo - There wasglItaliani - ItaliansGlimpedironoT’acchiappo - I catch you Some exceptions are: ci andà ² - he / she went thereci obbligarono - they forced usgli alberi - treesgli ultimi - the last The particle (particella) : se nandà ² - he / she left. Many other words such as santo, santa, senza, bello, bella, buono, buona, grande: SantAngelo - Saint AngelSantAnna - Saint AnnaSenzaltro - Certainly, definitelyBellaffare - Good businessBellamica - Good friendBuon’anima - Good soulGranduomo - Great man Others: Mezz’ora - Half hourA quattr’occhi - Face to faceArdo d’amore - I’m burning with love for you

Thursday, November 21, 2019

Generation Z Essay Example | Topics and Well Written Essays - 750 words

Generation Z - Essay Example Concurrently, most of my peers, including me, exemplify the principle of social security through adeptness and acumen on technological gadgets and applications. It is in this particular generation that most of the technological gadgets pertaining to telecommunications abound. When computers were large, bulky and immovable during the times of generation X; personal computers, laptops, and other technology gadgets seem to be produced in portable smaller versions to be pocketed and brought anywhere and everywhere. Peers and friends are seen to exchange and share information on their latest smartphones, iPads (tablets), portable media players (iPods), Kindle, and other digital media gadgets. The members of the previous generation could be oblivious of discerning one version from the other of one particular gadget (smartphones, for instance); yet, to this generation z, recognition of the feature, specifications, and applications of all updated digital media gadgets is natural to us. Thus, possessing one or more of these technological gadgets affirm the principle of social belongingness through proving that their capabilities enable immediate access to our whereabouts, if ever and whenever, needed. Finally, another proof that this generation longs to be part of a social group is the innate desire to become affiliated with peers of similar age groups through sharing similarities in sports activities and entertainment: music, films, and physical fitness programs, on a more global sphere.

Tuesday, November 19, 2019

Report of Electronic Commerce Essay Example | Topics and Well Written Essays - 1000 words

Report of Electronic Commerce - Essay Example A conclusion will then summarise the findings and present the final thought. E-commerce is buying and selling of goods and services online, usually through the internet (Information System Audit and Control Association, 2006, p.218 - 222). Global electronic commerce revenue for 2000 was in the region of $286 billion; a figure which was expected to increase to $500 billion in 2001 and to $3 trillion by 2004. 'According to Interactive Media in Retail Group (IMRG), an industry body for electronic retailing, British online retail sales rose by more than 60% from a year earlier in June 2006, totaling 2.26bn that month. British online retail sales totaled 13.5bn in the first half of 2006, according to IMRG' (Global Technology Forum, 2006). This rapid increase reflects the fact that electronic commerce has a number of advantages over paper-based commerce: in particular, speed and reducing the cost of doing business. E-commerce allows organisations to reach to a wider range of audience than what a traditional brick-and-mortar shop can ever do. With e-commerce, companies can serve globally. The entire world becomes the target market depending on the type of business. For a book store like Glasgow Books, this presents an opportunity to extend to not only in Glasgow but throughout Scotland and perhaps in other parts of Europe as well, with passage of time. Availability An online shop is open 24 hours a day, 7 days a week and 365 days a year. The customers can read about the books, and can make transactions any time they like, through the comfort of their homes, without having to physically come to the shop for making purchases. Low Costs In the long run, technology costs to establish an online book store is much lesser than what it must spend to maintain a physical store. The cost of advertising and marketing over the internet is minimal. Customer Relationship Management E-Commerce solutions provide an effective way to keep in contact with customers, record customers' likes and dislikes, and develop a targeted marketing campaign as per the customers' tastes and wants. For example, Glasgow Books, by using an e-commerce system, can keep records of customers' preferences for books and can contact customers as and when new editions and/ or new books relating to that particular subject arrive. Accurate Armour, a manufacturer of military models, developed their website in 2003 when

Saturday, November 16, 2019

Basic Plan for Literacy Activities Essay Example for Free

Basic Plan for Literacy Activities Essay The literacy plan is set to teach 5th grader students that need special education. This is primarily a plan for one week lesson in a classroom. The strategy of teaching is mainly composed of Activity (A), Discussion (D), Incorporation (I), Deepening (D), and Synthesis (S) or simply ADIDS. The literacy program or technique will basically start with an activity which will stimulate the senses and awareness of the students with the topic or lesson. The students will be group into teams and compete. This should be a fun game which also details the purpose of the subject. Example is the game â€Å"Pass the Message† which details the subject like Mathematics or basic knowledge on Science and Technology in connection to the topic to be discussed. The next step is to have a brief discussion and introduction to the topic by relating the activity to the subject to be discussed. For the given example above, the importance of knowledge in the basic operations in our daily life and some basic knowledge in Science and Technology should be included with the introduction of the subject to the students. This will primarily enhance and stimulate their awareness with the importance of the course to their daily lives and encourage them to listen and participate with the discussion that was prepared. Next would be the incorporation of the knowledge to be discussed. This will include the teaching of the main subject and the basic operations, providing some examples and analysis of the subject. The next step would be the deepening part which will include some tests that will help the students to practice the knowledge that they have learned in the discussion. This will provide them the skills and help them to retain the knowledge in their minds through deep analysis and understandings. The last process would be the synthesis which will include the familiarization of the processes involve by providing some assignments and brief review of the subject matters that are discussed in the classroom. This would definitely enhance their capacity to develop new techniques and individual skills that will make them be more comprehensive and equipped with the lesson that they have learned in the classroom.

Thursday, November 14, 2019

Julius Caesar - Mark Antony Essay -- essays research papers

Mark Antony, in the play The Tragedy of Julius Caesar, was a brave, intelligent, pleasure-loving, and cunning man. He was loyal to his friend, Caesar, whom he considered a true friend. He looked at life as a game in which he had a signified part to play, and played that part with excellent refinement and skill. Antony was devoted and preferred to be dependent upon Julius Caesar since he rather have enjoyed life than to claim the highest position in the government. He wanted the crown to be given to Caesar so that all conflicts could be avoided. However, this additional power contributed to the conspirator's motive to assassinate him. Antony was distraught with Caesar's death and sought revenge first by speaking to the crowd in his speech. He showed how clever and cunning he could be when he convinced the crowd at Caesar's funeral ceremony to side with him and not with the murderers. The people became excited and rowdy when he teased them about the will, waving it in the air and pretending as if he was not going to read it. Reverse psychology is used when he first pretends to respect the conspirators calling them honorable men, and then slowly proving that they are not. He speaks out against them because he wanted power for himself, and unlike Brutus, he is politically ambitious and so belie ves that if he can take control while the state is in turmoil, he will remain in power. He was alone in making this oration, yet he was confidant in himself and courageous. Rome began...

Monday, November 11, 2019

Business Letters

A business letter is more formal than a personal letter. It should have a margin of at least one inch on all four edges. It is always written on 8 ½Ã¢â‚¬ x11†³ (or metric equivalent) unlined stationery. There are six parts to a business letter.1. The Heading. This contains the return address (usually two or three lines) with the date on the last line. Sometimes it may be necessary to include a line after the address and before the date for a phone number, fax number, E-mail address, or something similar. Often a line is skipped between the address and date.   That should always be done if the heading is next to the left margin. It is not necessary to type the return address if you are using stationery with the return address already imprinted. Always include the date.2. The Inside Address. This is the address you are sending your letter to. Make it as complete as possible. Include titles and names if you know them. This is always on the left margin. If an 8 ½Ã¢â‚¬  x 11à ¢â‚¬ ³ paper is folded in thirds to fit in a standard 9†³ business envelope, the inside address can appear through the window in the envelope. An inside address also helps the recipient route the letter properly and can help should the envelope be damaged and the address become unreadable. Skip a line after the heading before the inside address. Skip another line after the inside address before the greeting.3. The Greeting. Also called the salutation. The greeting in a business letter is always formal. It normally begins with the word â€Å"Dear† and always includes the person's last name. It normally has a title. Use a first name only if the title is unclear–for example, you are writing to someone named â€Å"Leslie,† but do not know whether the person is male or female. For more on the form of titles, see Titles with Names. The greeting in a business letter always ends in a colon. (You know you are in trouble if you get a letter from a boyfriend or girlfr iend and the greeting ends in a colon–it is not going to be friendly.)4. The Body. The body is written as text. A business letter is never hand written. Depending on the letter style you choose, paragraphs may be indented. Regardless of format, skip a line between paragraphs. Skip a line between the greeting and the body. Skip a line between the body and the close.5. The Complimentary Close. This short, polite closing ends with a comma. It is either at the left margin or its left edge is in the center,  depending on the Business Letter Style that you use. It begins at the same column the heading does. The block style is becoming more widely used because there is no indenting to bother with in the whole letter.6. The Signature Line. Skip two lines (unless you have unusually wide or narrow lines) and type out the name to be signed. This customarily includes a middle initial, but does not have to. Women may indicate how they wish to be addressed by placing Miss, Mrs., Ms. or s imilar title in parentheses before their name. The signature line may include a second line for a title, if appropriate. The term â€Å"By direction† in the second line means that a superior is authorizing the signer. The signature should start directly above the first letter of the signature line in the space between the close and the signature line. Use blue or black ink. Business letters should not contain postscripts.A business letter is a formal communication from an organization to its customers, the general public for their information, another Company or the Authorities. It is often written in a standard format, and in formal language, compared to a private letter between two people who are well known to each other.Optional parts of a business letterEnclosure:The meaning of enclosure is to attach some documents with the letter. Enclosures are related documents sent with a letter such as; bills, cheques, quotations, brochures, price-lists etc. which have been mentioned in the letter and are sent as enclosures. The abbreviation of enclosure is ‘Encl.’. it is not a regular part of the layout of a business letter. It is written only when some documents are to be sent with the letter. If there are many enclosures, they are numbered and placed behind the letter in the order of their serial number. It is written at the bottom left of the letter, after the signature. The enclosure line is very useful to the recipient of the letter. By reading the enclosure receiver comes to know that some more documents have been sent with the letter. If you wish the reader to return any of the documents, type/ Write RETURN after the item.Post Script:Postscript (postscriptum) or P.S. means something written outside the main script it is a bit of writing, not more than three lines, added to the letter after the signature and after enclosures. Writing a post script indicates that the writer had forgotten to include something important in the body of the lette r or bit of information which is not a part of main message of the letter. It is often written in hand at the time of signing the letter. It is also used to add a friendly personal note to a formal letter. It enables the writer to establish personal contact.Superscription:In commercial correspondence the word superscription refers to anything that is written on the envelope. The meaning of subscription is â€Å"Something written outside†. As it is written outside, it includes the sender’s address and the recipient’s address as well. Sometimes in response to advertisements for jobs, candidates are advised to superscribe their applications.Identification line / Reference Initials:The reference initials refer to the person who has dictated the letter and the person who has typed out the letter. This line appears two spaces below the last line of the signature, on the left hand side of the paper sheet. In modern institutes the signatory may not be the person who has drafted the letter. The letter must have been typed out by the typist and it might be drafted by third person so identification line enables us to know the name of the person who has drafted the letter and the person who has typed out the letter. e.g. KMP/RJSThe first initial is that of the person who has drafted the letter and the second one is the person who has typed out the letter. Identification is helpful if any disputes are found. So if there is any typographical error found out then the typist is to be held responsible. If there is any error regarding contain of the letter found out then the person who has drafted is to be held responsible

Saturday, November 9, 2019

The Klan of the 1930s

The Klan of the 1930’s In 1865, the bloodiest war in American history drew itself to a much-needed end. However, the gory war had severe repercussions. One of which is the Ku Klux Klan, or as it is more commonly known, the ‘KKK’, or even ‘the Klan’. The Klan was not originally meant to perform filthy crimes against humanity, but any group started by individuals with such dark beliefs is bound to morph into something unintentionally. Something horrible. Something that would burn fear into the minds of every Catholic, every Jew, every African American, and anyone else who seemed unfit.That omniscient ‘something’ is the Ku Klux Klan, an organization equally as treacherous as the Nazi’s to anyone who truly know of them. The Ku Klux Klan is beyond doubt one of most terrifying things in all of American history, and still present day. From it’s unassuming beginnings, to it’s cruelty to their fellow man, to their . After the civil war, many ex-confederate soldiers had nothing to do- their bones ached with boredom. That very boredom is what ushered the beginning of the Klan in May of 1866 in Pulaski, Tennessee.Boredom is what started this horrible, seemingly cult-like, group. The group was given its rise by approximately six ex-confederate soldiers as merely a racist, social gathering. Something to lift their sunken spirits. But, gradually, talk began to turn violent. At first, just little practical jokes, then as fate would have it, they evolved into a violent hate group and performed murderous and treacherous hate crimes that society seemed to turn it’s back on and God seemed to flinch at. How could men do such horrible things?Had we no souls? Klan violence worked to suppress black voting. Over 2,000 people were killed, wounded and otherwise. Klan members adopted masks and robes that hid their identities and added to the drama of their night rides, their chosen time for attacks. Many of them ope rated in small towns and rural areas where people otherwise knew each other's faces, and sometimes still recognized the attackers. During the mobbing the Klan would riot by yelling out racist things. They would also hurt people who spoke out against them.Sometimes they would disrupt a certain black organization and rob people. During the hangings that they did, the KKK would find some black people, whether it meant kidnapping them or taking people just walking by and would take them to a hidden place where they were hung. When shootings occurred, the Klan were often the ones who started it, most likely by going and shooting at rallies for black people. The Klan also just started shooting at cars with black people going by or at a black family’s houses.Although the Klan did these horrible things, they were very rarely arrested for doing them. Although some police agreed with the Ku Klux Klan, others tried there hardest to find and arrest them. It was hard to find the Klan, bec ause they never stayed in one place for long due to the fear of capture. 3 years ago Report Abuse Additional Details my grand pa was a confederate general, i have nothing against it†¦ 3 years ago the question is what is the third thing i can use for my thesis? 3 years agoI WANT HELP WITH MY THESIS, NOT ADVICE. THANK YOU THOUGH. ————————————————- Explain how the KKK are supposedly the â€Å"ghosts of the Confederate soldiers† (after they lost the Civil War) and how they hanged Blacks in retribution, bombed Black churches, burned crosses on lawns and killed people during their infamous night rides. The first Klan was founded in 1865 in Tennessee, which had about 550,000 total members. Key members in the second klan were Nathan Bedford Forest, a Civil War veteran.Forrest allegedly responded, â€Å"That's a good thing; that's a damn good thing. We can use that to keep the ******* in their place. † That demonstrates that the KKK's main goal was reactionary, to keep Blacks down after they lost rights to slavery during the Civil War. In 1915, the second Klan was founded. At the turn of the century, the new KKK focused on more groups, such as the Jewish and Catholics. The created the movies called â€Å"The Birth of a Nation† that portrayed the KKK as heroes. Also, they were rather infamous in their case with Leo Frank.Leo Frank, a Jewish man whose controversial death sentence for the rape and murder of a young White girl named Mary Phagan had been commuted, was lynched near Atlanta against a backdrop of media frenzy. Also note the second KKK had about 6,000,000 members total and was VERY successful in terms of numbers and political power. The third klan formed in 1946 and opposed the later Civil Rights Movement. However, the third klan lost most political influence because racism was getting less accepted as times changed. Also not e, around this time, they began committing questionable assassinations and bombings of Black churches.They, in 1963, assassinated NAACP organiser Medgar Evers in Mississippi. In 1994, former Ku Klux Klansman Byron De La Beckwith was convicted. Of course, the racism resulted in the Blacks forming their own groups for protection. Also put that many KKK groups, from the third re-birth, exist today, in which, according to the Southern Poverty Law Center, 187 active KKK groups supposedly exist in the United States. The state with the most KKK groups, is Texas, containing 26 total. ————————————————-

Thursday, November 7, 2019

Carol Moseley Braun Essay †Womens Studies

Carol Moseley Braun Essay – Womens Studies Free Online Research Papers Carol Moseley Braun Essay- Womens Studies Carol Moseley Braun attended public school in Chicago and later graduated from the University of Chicago with a Law degree in 1972. Braun has become a pioneer for African American women in the arena of politics. She has managed to pass bills that affect education, housing discrimination, and practices for better government in the state of Illinois. As well as successfully winning approval of many supporters, Braun became a presidential nomination candidate in the 2004 election. Although, unsuccessful in winning the democratic nomination, Braun maintained an impressive political career. Braun became a prosecutor in the United States’ Attorney’s office from 1973 to 1977. In 1978, Braun was elected to the Illinois House of Representatives. She was known for her advocacy and ability to debate. Braun has set out to make government more held responsible for making education a top priority. Braun was able to acquire support from those of different races who were committed to this cause. Braun became the chief support of the 1985 Urban School Improvement Act which helped to empower parent organizations at all schools throughout Chicago. She was also solely responsible for every school bill that affected education from 1980 to 1987. These bills included; higher salaries for professors and for public aid recipients to attend school without losing their benefits. After serving two terms, Braun was selected to become the first African American women in Illinois history to serve as Assistant Majority Leader. Braun passed bills to reform education and to ban discrimination in housing and private clubs. Later, another bill was introduced that barred the state of Illinois from investing funds in South Africa, until the apartheid system was abolished. Braun also filed and won the â€Å"one man, one vote† principle in Illinois. Braun won the â€Å"Best Legislator† award given by independent voters for then years in a row. In 1987, Braun was nominated for the office of Recorder of Deeds as a part of a multi- ethnic, multi-racial and gender balanced â€Å"Dream Ticket.† Braun made history once elected to this position with more than one million votes cast in her favor. She became the first African American women to hold executive office in Cook County government. Braun was elected 1992 Senate primary victory over two-term incumbent Senator Alan Dixon; although her two opponents outspent her by more than 20 to 1. Braun defeated Dixon and personal injury lawyer Al Hofeld in a positive campaign emphasizing issues over dirt slinging. She took office in January 5, 1993 to serve the people of Illinois. In 2004 Braun was a democratic candidate for the 2004 presidential election. She was not poling well in important states such as Iowa and New Hampshire and had a campaign in debt of thousands of dollars. Despite, this loss Braun has maintained her affiliations in the political arena and is involved with the Juvenile Justice, Courts and Administrative Practice Subcommittees of the Judiciary Committee. She is till committed to housing and urban affairs. Braun is an African American woman that has promoted and caused change in arena such as education, government and fair housing. She has set precedence for woman in the political arena and I admire her commitment to the policies she has helped to enforce. Work Cited Wikipedia (2005) Carol for president, 1993-1999. Retrieved July 27, 2005 from Wikipedia database. Lifton, M.(2004). Biography for senator carol moseley braun (Vol 13 )Mary Institute for the Humanities, McLeiden Library Bryant, J. (2003)The significance of carol moseley braun. townhall.com/columnists/jaybryant/jb20040118.shtml Research Papers on Carol Moseley Braun Essay - Women's StudiesBringing Democracy to Africa19 Century Society: A Deeply Divided EraHip-Hop is ArtStandardized TestingLifes What IfsMoral and Ethical Issues in Hiring New EmployeesNever Been Kicked Out of a Place This NiceInfluences of Socio-Economic Status of Married MalesQuebec and CanadaCapital Punishment

Tuesday, November 5, 2019

Hoover Dam - History and Construction

Hoover Dam - History and Construction Dam Type: Arch GravityHeight: 726.4 feet (221.3 m)Length: 1244 feet (379.2 m)Crest Width: 45 feet (13.7 m)Base Width: 660 feet (201.2 m)Volume of Concrete: 3.25 million cubic yards (2.6 million m3) Hoover Dam is a large arch-gravity dam located on the border of the states of Nevada and Arizona on the Colorado River in its Black Canyon. It was constructed between 1931 and 1936 and today it provides power for various utilities in Nevada, Arizona, and California. It also provides flood protection for numerous areas downstream and it is a major tourist attraction as it is close to Las Vegas and it forms the popular Lake Mead reservoir. History of Hoover Dam Throughout the late 1800s and into the early 1900s, the American Southwest was rapidly growing and expanding. Since much of the region is arid, new settlements were constantly looking for water and there were various attempts made to control the Colorado River and use it as a freshwater source for municipal uses and irrigation. In addition, flood control on the river was a major issue. As electric power transmission improved, the Colorado River was also looked at as a potential site for hydroelectric power. Finally, in 1922, the Bureau of Reclamation developed a report for the construction of a dam on the lower Colorado River to prevent flooding downstream and provide electricity for growing cities nearby. The report stated that there were federal concerns to building anything on the river because it passes through several states and eventually enters Mexico. To quell these concerns, the seven states within the rivers basin formed the Colorado River Compact to manage its water. The initial study site for the dam was at Boulder Canyon, which was found to be unsuitable because of the presence of a fault. Other sites included in the report were said to be too narrow for camps at the base of the dam and they too were disregarded. Finally, the Bureau of Reclamation studied Black Canyon and found it to be ideal because of its size, as well as its location near Las Vegas and its railroads. Despite the removal of Boulder Canyon from consideration, the final approved project was called the Boulder Canyon Project. Once the Boulder Canyon project was approved, officials decided the dam would be a single arch-gravity dam with the width of 660 ft (200 m) of concrete at the bottom and 45 ft (14 m) at the top. The top would also have a highway connecting Nevada and Arizona. Once the dam type and dimensions were decided, construction bids went out to the public and Six Companies Inc. was the chosen contractor. Construction of Hoover Dam After the dam was authorized, thousands of workers came to southern Nevada to work on the dam. Las Vegas grew considerably and Six Companies Inc. built Boulder City, Nevada to house the workers. Prior to constructing the dam, the Colorado River had to be diverted from Black Canyon. To do this, four tunnels were carved into the canyon walls on both the Arizona and Nevada sides beginning in 1931. Once carved, the tunnels were lined with concrete and in November 1932, the river was diverted into the Arizona tunnels with the Nevada tunnels being saved in case of overflow. Once the Colorado River was diverted, two cofferdams were constructed to prevent flooding in the area where men would be building the dam. Once completed, excavation for the foundation of Hoover Dam and the installation of columns for the arch structure of the dam began. The first concrete for Hoover Dam was then poured on June 6, 1933 in a series of sections so that it would be allowed to dry and cure properly (if it had been poured all at once, heating and cooling during day and night would have caused the concrete to cure unevenly and take 125 years to cool completely). This process took until May 29, 1935, to complete and it used 3.25 million cubic yards (2.48 million m3) of concrete. Hoover Dam was officially dedicated as Boulder Dam on September 30, 1935. President Franklin D. Roosevelt was present and most of the work on the dam (with the exception of the powerhouse) was completed at the time. Congress then renamed the dam Hoover Dam after President Herbert Hoover in 1947. Hoover Dam Today Today, Hoover Dam is used as a means of flood control on the lower Colorado River. Storage and delivery of the rivers waters from Lake Mead is also an integral part of the dams usage in that it provides reliable water for irrigation in both the U.S. and Mexico as well as municipal water uses in areas like Las Vegas, Los Angeles, and Phoenix. In addition, the Hoover Dam provides low-cost hydroelectric power for Nevada, Arizona, and California. The dam generates more than four billion kilowatt-hours of electricity per year and it is one of the largest hydropower facilities in the U.S. Revenue generated from power sold at Hoover Dam also pays for all of its operating and maintenance costs.Hoover Dam is also a major tourist destination as it is located only 30 miles (48 km) from Las Vegas and is along U.S. Highway 93. Since its construction, tourism was taken into consideration at the dam and all visitor facilities were built with the best materials available at the time. However, due to security concerns after the September 11, 2001, terrorist attacks, concerns about vehicle traffic on the dam initiated the Hoover Dam Bypass project completed in 2010. The Bypass consists of a bridge and no through traffic will be allowed across.

Saturday, November 2, 2019

With reference to the film Vertigo how is it's director Alfred Essay

With reference to the film Vertigo how is it's director Alfred Hitchcock might be classified as an auteur - Essay Example When the subject of Auteur Theory arises in film circles many people name him as one of the first people to use this technique. The question becomes, is this befitting of his style? The answer for this essay is that he definitely is an auteur. According to several sources Auteur Theory discusses the way that a director uses style, vision, recurring themes, how they control their production and "controls the artistic statement, takes credit for the film and is responsible for attracting the audience" ("Hitchcock"). Within any movie by Hitchcock the audience knows they will be entertained and that they will have to watch every moment to keep up with what is going on. He begins every movie at the end of the story and then builds it to the point of the beginning then finally gives the ending. Sometimes the endings seem predictable but they are not always the way the audience thinks they will end. Central to his movies is the idea that there is something morally wrong that needs to be set right. As an example, in "The Birds" the moral issue was about mans inhumanity to nature. As Hitchcock states, "birds had suffered a lot from humans. They are eaten and killed so one day nature will have enough and come back at humans. The message is dont mess around with nature" (American Film Institute, 2006). A common theme for Hitchcock is shown in "Vertigo" -- the guilt, human failing, obsession and then redemption. This is a common theme that goes throughout many of his movies and the audience went through these changes as they were presented during the movie. As an example, the obsession that Stewart develops with Judy (the second character played by Kim Novak) suggests to the audience that he unconsciously knows this is Madeleine but his mind cannot quite make this leap because he witnessed the death of Madeleine. His obsession leads him to an understanding of this but in making Judy relive the last moments of the other womans death it